They make the best radar detector out there, but t...

They make the best radar detector out there, but the operational management and customer service of the company are some of the worst I've ever dealt with. My radar detector goes off when a bright light is shined on it, rendering it worthless to me, and I can't even get it fixed or upgraded at the moment. Not to mention issues I had getting my money back on a savvy I purchased years ago from them and had returned after their customer service said it was OK, then when they received it, brand new in the box, they refused to return payment stating that it was beyond the time frame to return. I even went up the chain and spoke with Mike himself and he treated me with such disrespect, I had to reach out to my credit card company to get my money back. I'm fed up with the company right now and debating if it's even worth waiting for the upgrade, or looking at the other top radar detectors. Only reason they get the 2nd star from me is because the product works so well. I guess if you make a great product, you can throw the rest of the operational management to the trash.