Very badly organized, hard to find where you need ...

Very badly organized, hard to find where you need to go, huge wait times predict your before noon or afternoon (here appointment received for 9h it is 10:20 still nothing), document error .... very poorly organized have brought us in maivais room, not very reassuring :-( 95-year-old patient trimbaler left left very disappointed.
more parking no-cash -> parking with bank card only, (risk of theft without contact increased) care not always supported by mutual to monitor, especially with the slow administrative.
hoping that it will improve