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Review of Housing Office

Useless my house is freezing boiler pressure has d...

Useless my house is freezing boiler pressure has dropped to 0 and it's just 1oc outside. Only council can come and sort this boiler as it's old fashioned I'm unable to do it myself as dont have the equipment Having no hot water or heating isn't classed as an emergency . I have no shower so therefore cannot get washed and refuse to run a bath with a kettle we are not in the stone age will have to be a sink kettle flannel job I have clothes to get dry and do not own a tumble dryer like most as kitchen is ridiculously tiny i have bad sinus infection at the minute and need to keep warm They just dont care and when you ring emergency they tell you sorry it's not our rules we are not gateshead they're just 3rd party. Why does it say Gateshead Council home repairs service then. :/