Heather Macaulay

Review of Hendrick Lexus Northlake

I was car shopping with my 2 toddlers for weeks wh...

I was car shopping with my 2 toddlers for weeks which you can imagine is a bit challenging and I had been given the runaround by several "reputable" dealerships- many had told me they had cars that they didn't have. I had called Hendrick Lexus Northlake before going in to let them know what my experiences had been with other dealerships and they went out of their way to make sure they gave me a great experience by being honest, efficient, and thorough with every detail about the car I was interested in. I was able to negotiate a great deal and from start to finish was only at the dealership for 2 hours. As I left the General Manager came up to me to ask me if they gave me a better experience than I had called in about several days prior- I was shocked he knew who I was or about that phone call. So far I have been very happy with my car and definitely happy with their service.