Caxton Jordan

Review of Emerald Coast Utilities Author...

Well, the driver of the recycling truck just broke...

Well, the driver of the recycling truck just broke our mailbox, gave a half hearted attempt to fix it and then took off. Our mailbox is now hanging on by two screws and the flag is bent. He drove off faster than I could get a picture of the truck and number but he was servicing Grande Lagoon on Dec 11, 2019

Update: called ECUA and customer service was surprisingly helpful and very nice. He forwarded the issue to risk management - we shall see how it plays out...

As of today (Thursday 12/12), no one has followed up on the matter. Will give it until Tuesday and suppose I ll take the advice to file a police report since property was damaged and clearly wasn t reported by the driver. What a shame. I wish ECUA would hold their employees to a higher standard.