Kiefer Gasparovic

Review of Royal Equitor Inc O/A Four Poi...

There was construction around the entire hotel and...

There was construction around the entire hotel and on the hotel itself, nowhere was this mentioned on their website or during the booking process. The rooms are smaller than advertised, bathroom was dirty and had cheap renovations, air conditioner in both rooms was intermittent and extremely loud, food at attached restaurant was mediocre at best and extremely expensive. Simple customer service requests were not met or even attempted to be solved. They did not want to let me change rooms and made it an intensive process after they put me in a room above an open excavation and I was woken up at 5am by heavy machinery. The concierge actually hung up on me when I asked for their tv remote to switch inputs so I could plug my computer in. Definitely one of the worst hotels I ve stayed at for the price bracket.