Avoid at all costs. Never answer the phones, when ...

Avoid at all costs. Never answer the phones, when they do can never hear anything or get any really answer. Have managed to mess my transfer up and now won't receive my bonus I was due which was the whole point I signed up. Fustrated, disappointed and helpless. Just be careful as they have told some lies regarding info they sent to me which was never received and that's how they're trying to cover themselves. Taking over week of waiting for one response a day and still no further...