B

I recently used the services of this company and f...

I recently used the services of this company and found them to be average. The website was easy to navigate and provided the necessary information about their laboratory services. However, I felt that the customer service could have been improved. My inquiries took longer to receive responses than I would have liked, and I found some of the staff to be less than helpful in addressing my concerns. Furthermore, the prices for their services were slightly higher compared to other companies in the same industry. The overall quality of the laboratory analysis was satisfactory, but not exceptional. While they did deliver the results within the promised timeframe, I expected a more thorough and detailed report. In conclusion, Met-solve Laboratories Inc. is an average company that could benefit from improving their customer service and offering more competitive pricing.

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