Kelly Pierrard

Review of EL COSO

I had made a reservation from January 26 to 28, 20...

I had made a reservation from January 26 to 28, 2016 at this hotel. French air traffic controllers going on strike on January 26th, my flight was canceled.
It was therefore possible for us to postpone our trip from January 28 to 30, with the airline.
However, the hotel did not agree to change our reservation dates because "we warned too late". (Having been warned the night before, difficult to do otherwise).
So I see that the hotel prefers to pocket 93.80 euros on my back, rather than trying to find an arrangement. (In low season, I would be surprised if their hotel was full).

In short, I really do not recommend this hotel, which sees its financial interest first before customer satisfaction.