For having such amazing reviews I'm really disappo...

For having such amazing reviews I'm really disappointed I'm not even one to complain normally but I ordered a medium rare steak and soon as I got it I sent it back because it was still cold in the center and very much rare I get it back and it looked like they just sit it in the back under a heat lamp and then sent it back out all rubbery and unchewable worse steak experience I've ever had