Only heard good things about it for the last 10 ye...

Only heard good things about it for the last 10 years, brought my son to the zoo for his first time and decided to finally try it.
What a serious let down, the burger could barely be called beef, more like a McDonald's sausage patty. The poutine was mediocre at best, Fries were bland, gravy tasted like clubhouse and the cheese was non-existent.
The milkshake was the only saving grace. And even then it was like they added 2 cups of sugar to their ice cream.
Anywho, won't go back and can't see why the place gets so much hype.