Will not pay my provider, so my provider had to st...

Will not pay my provider, so my provider had to stop seeing me. They insist that the provider mail medical records through the post to them, and won't accept faxed or emailed medical records. After sending the records via post three times, and calling to check up, Cenpatico stonewalled them -- left on hold for 2 hours multiple times, and then told there was no number or person with which they could speak. Like not just out of the office, but no person at the company at all. Terrible -- Ambetter should not deal with Cenpatico any more, as no one should until they get their act together.