D

I really likes it when I went there for my first ...

I really likes it when I went there for my first knee replacement but they are also the reason I chose not to do outpatient therapy for my second knee replacement I had finished the therapy my insurance had covered me for in December then the day after I had decided not to go back because of my insurance I got a call from them I believe her name was Diane she called me and said she had talked to my insurance and they had cleared me for more visits I said but my insurance starts over in January and I will not be covered 100 percent anymore she replied to me yes you will they said I would be covered til February so I went back after a few visits in January she came up to me and said she was waiting for something from the insurance and then she would send out my bill to me I said you told me I was covered til February and I was not back to work full time yet so I couldn't pay she said well you have to leave right now and I will bill you for what sessions you have so I will not go back there and I chose not to do outpatient therapy for my second knee because I refuse to have that done to me again even thought all the therapists were great she destroyed my confidence in the business

Comments:

No comments