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Dan Foster

3 years ago

Went last night. It was my 3rd or 4th time at the ...

Went last night. It was my 3rd or 4th time at the public house. My experience last night was pretty poor from start to finish.
- when my girl and I arrived, we were happy to see open tables all around us. Turns out they had a 2-3 minute wait. Well that 2-3 min turned out to be 10. This would not have been a huge deal but my girl has a broken ankle and was on her knee scooter. Not once did they offer a chair or anything like that. Surely not required but it would have been courteous
- after being seated, the water was brought and about 10-15 minutes passed. A waiter walks by and says have you guys been helped . Nope we haven t. He took our order
- we got our beers and food. Burger was red inside (all the way through) and was supposed to be medium well, ordered ketchup with the meal, however we did not receive any. When I flagged he waiter and said we would like some ketchup, he brought a small container. I just handed it my lady and didn t bother
- halfway through the meal, both beer and water were gone. Not once did anyone stop to ask if we needed anything else. (My intent was have a couple more)
- the next waiter that checked on us was about 20 minutes after we were done eating. Just to bring the check. Never asked if we need anything else

All in all, the beer was good but the service was shotty. They were pretty well staffed too so their is no understaffed excuse. I will buy Deschutes beer but I will not be back there.

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