I have been a customer of Dualitybanx for several ...

I have been a customer of Dualitybanx for several years now and I must say, their service is average. I have encountered a few issues with their online banking platform, but overall, it gets the job done. The website is easy to navigate and the customer support team was helpful in resolving my queries. However, I would appreciate more transparency regarding their fees and charges. It would also be great if they could improve their mobile app as it lacks some essential features.