Excellent lunch and lovely staff. Reason for one s...

Excellent lunch and lovely staff. Reason for one star.
The hand towel dispenser opening and cracking my mum on head having not been correctly closed by staff member filing it. Who was in filling it when I joined my mum to go to toilet.
My Mum was left with huge red welt quickly turning to huge bruise on top of forehead at hairline. Bar staff couldn t have been more helpful providing ice.

This could have been a child, much more elderly person than my mum or even my pregnant sister in law and I feel my Mum was lucky not to be knocked out by it.
Great afternoon and lunch ruined by this experience or I should say ruined by poor management of a situation.