First time writing a review...ever! I want to be c...

First time writing a review...ever! I want to be cautious because my husband and I actually had a good experience taking our daughter to see Dr. Amy Ford. She was professional. And we came away with some concrete recommendations. Disappointment set in when the bill arrived. We were quoted an estimated total between $500 - $700 for the testing we wanted to have done. We paid our initial bill of $575 but then received an additional bill for $800. We inquired through the office to get some clarification about the tests given, the stated dates and the diagnostic codes. We were routed to their billing company. We did not get a response from the billing company so went back to the office. We kept getting a bill month after month but over the course of 9 months, we have yet to get a response to address our questions about our bill. It is now one year later and we decided to pay the bill anyway because it seems the right thing to do. Huge disappointment though. Ultimately, it was our responsibility to get clarity on this information beforehand. I might add that we are fortunate because we actually have good insurance so we were not concerned. We feel misled and disappointed that the staff or Dr Ford did not address our questions.