Nkele Matsoso

Review of Gateways hospital and mental h...

It's almost a year since I received a call that my...

It's almost a year since I received a call that my son has been admitted to this hospital. The thought of my son in a mental hospital was overwhelming. I wish Dr Kim was less clinical in her approach, add a little warmth and compassion towards a mother who flew for 21 hours from South Africa to receive the news that her son has a mental illness. Give feedback with an understanding that everything was new to me and as a caring mother I needed to know reasons for keeping him longer in hospital. Otherwise, I believe she is a brilliant psychiatrist who didn't rush into making a diagnosis without a full assessment/evaluation.
Antonio, the social worker was good with giving whatever feedback he had.
My son was happy with the nursing staff and the food provided. With the South African Rand/Dollar exchange rate it would have cost my family a fortune to pay for the facility; I was grateful for the service.
Keep up the good work of caring for those who can't care for themselves.
Khumo is stable - seeing a good psychiatrist and clinical psychologist in Johannesburg, South Africa.