I recently started using customer service software...

I recently started using customer service software from livechatinc.com, and I must say it has exceeded my expectations. The software is packed with features that have made our customer support process much smoother. The interface is intuitive and easy to navigate, allowing our agents to handle multiple chats simultaneously. The chatbot is a helpful addition, providing quick responses to common queries. Overall, I am impressed with the functionality and performance of Livechat's software.