Captain Awesome

Review of [ r a k u ] izakaya

I only had the sashimi moriawase and a beer. the f...

I only had the sashimi moriawase and a beer. the food was very good. however near the end of my dinner, and with the bill still on my table, i had to visit the bathroom, leaving a half full glass of beer that intended on returning to, considering it was 9$ for that beer (kirin). when i returned the beer was gone but my bill was still there. i asked the female waiter but she had not taken it - nor would i assume she did as she was fantastic all night, very attentive. the male waiter admitted to taking and apologised.

i left a tip as i was impressed with the female waiter but i provided feedback about the male waiter who removed my beer. the owner seemed to understand but i m not sure how much he understood. he offered no discount nor did the waiter. i would have politely declined but they didn t even offer. being a wait staff before i know quite clearly that i don t remove anything from the table unless i am sure the guest has left. my bill still on the table was an obvious indicator that i was still here.

also, this isn t an authentic japanese restaurant either. the food may be japanese in style but the owner is Korean and most likely his chefs, in fact let s go ahead and say that his chefs are koreans too, koreans dont hire japanese chefs. and unfortunately you get this kind of service from Koreans. removing my beverage that i paid for is unacceptable just as it would be unacceptable if i decided to not drink it all and request a refund for half of the price.

i would give 4 stars but the fact that the owner either didn t understand what i was saying or didn t care means that he is either not concerned at all by what happened or he didn t understand what i was saying - either way it s a 3 and it s japanese food made by koreans.