I recently engaged with a consulting firm that lef...

I recently engaged with a consulting firm that left me feeling neutral about the overall experience. While the website was user-friendly and provided relevant information, the customer service was somewhat lacking. The response time to my inquiries was slower than expected, and I felt that more personalized attention could have been given to my specific needs. The expertise and professionalism of the consultants were satisfactory, but there were moments when I wished for more proactive communication. Overall, the experience was average, with room for improvement in terms of client engagement and responsiveness.