Thomas Parmenter

Review of Coconut grove bank

As a customer, I found the online experience of th...

As a customer, I found the online experience of this bank to be quite straightforward and user-friendly. The website's layout and navigation made it easy for me to find the information I needed. However, I did encounter some delays in processing my transactions, which was a bit frustrating. The customer service response time was also slower than expected. Despite these drawbacks, the range of services offered by the bank is quite comprehensive, and the security measures in place gave me peace of mind. Overall, while there are areas for improvement, I would rate my experience with this bank as average.