A disappointing company.

A disappointing company.

If you're doing a ski instructor course you'll be hard pressed to not have a great time. Unfortunately SnowSkool as a company seemed to do everything they could to detract from our time. There are many better (and cheaper!) options out there.

While I thoroughly enjoyed my time on the course, this was not due to SnowSkool and was instead a result of the environment we were in. The profit first, client second focus of the company drew away from the experience both at the time and in retrospect. If you're considering doing an instructing course I would highly recommend it - just do it with a different company (there are plenty!).

Our entire chalet of 8 had continuous issues with our host over the duration of the course. These included very poor cooking, complaining to us about her role and even at one point admitting while drunk that she was deliberately making excess noise in the morning to wake and annoy us. This host was the definition of the young English girl in the mountains to party and to whom her job was an inconvenience to her partying.

While this was obviously disapointing and made for a hostile living experience, what was more disappointing was that SnowSkool (and the 'Chalet Company' which they own and through whom you get your accomodation) at all times blamed us the guests and attempted to silence us, making us feel bad for even voicing our concerns.

Unfortunately our course was cut slightly short by Coronavirus. While obviously a difficult time for everyone, SnowSkool took the view that they had our money, so no longer cared what happened to us. This led them to refuse to pass on refunds for season passes which had been provided by the mountain (essentially profiting from our misfortune). In addition this view saw the company offer no communication or assistance during the evacuation of the mountain and instead they were hostile to everyone who tried to contact them.

Overall a good experience that the SnowSkool company put a dampener on. Do yourself a favour and use a different company.

EDIT: Just thought I'd point out that every person who has left a 5 star review has only posted 1 or 2 reviews. Seems like the company has made a few accounts in an attempt to boost their rating? They sure need it...