One of the most pathetic service from INTEX. Gave ...

One of the most pathetic service from INTEX. Gave my product for repair as it was not working from the start I bought it. They never gave me any intimation that my product has been replaced and it was a gift to my fiance.. I would have gone and collected it with my fiance and could have given to him however due to their lack of communication i couldnt collected and my guy has left the place and just because of their non communication i couldn't give him a gift. While asking them to deliver the product they are stating their policy which was gone while communicating to me... Most untrustable company i must say...