I went several times to sit with someone 1 on 1 & ...

I went several times to sit with someone 1 on 1 & was blown away that people really live there. The facility its self is ran down & out dated. They never had soap or paper towels in my residents bathroom for her or me to wash our hands with. I saw feces on on the floor that was there for over a week. They were very tight on gloves. I myself didnt see this, but it was several complaints of mice or rats being sighted. I did see the mice sticky pads in the hallway. The pictures provided for you to view are in no way shape or form what the facility looks like. I had to stop sitting with the sweet lady 1 on 1 because I just didnt feel comfortable with the filth everything else that came along with this facility. It breaks my heart that our elderly people have to live under these conditions. I will say that the staff was always nice to me. But this place honestly made me feel like I was in a correctional facility...It desperately needs ALOT of help. And I rated this a 1 because I had to, and that can go to the staff for being nice!