I have been a customer of Katana1 for a while now ...

I have been a customer of Katana1 for a while now and I must say their service is average. The website is easy to navigate and the company offers competitive pricing. However, I have encountered a few issues with their customer support team. They often take a long time to respond to queries and sometimes the solutions provided are not satisfactory. Overall, Katana1 is a decent company but there is room for improvement.