Malik Smith

Review of Barnsley Resort

I made a reservation for New Year's Eve, my cc was...

I made a reservation for New Year's Eve, my cc was charged and I received a confirmation email but was informed upon arrival that my reservation "must have been changed". Conversations with the front desk manager and reservations manager were fruitless. I was turned away, the explanation received was a lame "I don't know what happened". A much anticipated return phone call from the general manager has still not occurred.