Z

We arrived initially to celebrate a work accomplis...

We arrived initially to celebrate a work accomplishment and chose piccolo paradiso. While eating the carbonara pasta we ordered, there was a piece of metal brush from the dish cleaner inside the pasta and there was only little pasta left. Normally i wouldn t make it a fuss. HOWEVER EHEN THE MANAGER CAME BY THE TABLE HE SAID: this happens once or twice a year and this kind of things happen. When they wash the pot it might get stuck in the screw, and it does happen. Took a while for him to offer that single pasta for compensation. But that s not what I was looking for. The professionalism for such high rank restaurants should be taken more seriously. THIS is the most basic general restaurant policy, along with professional attitude. After this recommend not coming here after all. I have been to too many Italian restaurants in LA; look elsewhere for a better experience, quality and service.

Comments:

No comments