Mariel Goff

Review of La Panetiere

As a Christmas Gift I ordered a gift card online....

As a Christmas Gift I ordered a gift card online. I called and was reassured it would get to me in time . When it didn t get to me in time for Christmas (2 weeks later) I called and the woman in charge of gift cards, Cheryl, who was extremely rude blamed the post office and said it was their problem . She again with an attitude told me well , if you wanted it by Christmas you should have picked it up yourself ! When I pointed how rude she was being she hung up on me ! I called back and spoke to the owner to let him know my interaction. I called several time now after New Years because I still hadn t received the gift card I paid for and never received a call back . I called my bank to dispute the charge . The gift card arrived over a month later with a date post marked on 1/4.

Based on how unprofessional and rude Cheryl was I will never go to this restaurant as I would assume if this is behavior is tolerated by the event planner(Cheryl) then I can only image the overall service and experience