Had a very poor buying experience with the dealers...

Had a very poor buying experience with the dealership and would not recommend them for anyone looking to buy a Toyota. While I feel that Toyota manufactures a great, reliable car, I also feel the sales manager was dishonest with me regarding a trade-in when I asked a very specific question. Because I asked him why he was low-balling me so badly on the value of my trade-in, he stated that the trade-in value was based on various factors, indexes, and local trades, etc, -- misdirecting me from a single source of information. Then I received a mailing from the dealership two days after I bought the car telling me they would give me 115 percent of the Kelly Blue Book Value of the car for a trade-in. KBB had the car valued at 8500 for a trade-in (this would have resulted in more than $9700 for the trade) and I was only asking to increase the trade-in to what I found on Edmunds (which was $8300) -- and I received only half what I had asked from the sales manager for the trade. Also, the salesman and sales manager did not know the car well enough. We asked if we could add a 110v outlet into one of the dashboard punchouts (like the 2004 Matrix I have), they both said "yes." Well, after we purchased the car and discussed this with their service department, they could not do this install -- this was a factory install due to the wiring and they could not do that as a dealer install. So we are stuck with having to settle for an external power inverter being installed. Lesson learned on my part -- don't trust the salesman...check it with the service department before agreeing to anything. Again, were I to do it over again, I would definitely not have gone to this dealership and I cannot recommend it to anyone else. Issues with trustworthiness and knowledge of the cars and their service department are my primary reasons for this review.