J

Julia Rexin

4 years ago

Fantastically professional operation - even on a F...

Fantastically professional operation - even on a Friday night! Office manager called to let me know timing, then I rcvd an email and a text once they were on the way! Even had a picture with the guys name and a bit about him. That s just over and a bone awesomeness and that s putting customers first. Thank you! My service person was impeccable; wore face mask, had shoe coverings on, very kind, not rushed in walking me thru what he found and answering my questions.

Seriously, the guy should be the role model for how to truly provide great customer service. Clone him! Promote him! Triple his salary. Because this is the type of person that builds a company and it's untouchable good reputation. Anyone would be so lucky to have him on their staff or to work for him.

I happily paid and look forward to the next service in the Spring on my AC. I know I ll have prompt, thorough, and honest service that leaves me feeling taken care of.

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