The worst service I think I have had in 20 years. ...

The worst service I think I have had in 20 years. Ordered an appetizer and drinks. Had finished the appetizer (wrong appetizer) before the drinks even came and THEN waited 40 minutes to actually order dinner. After 40 min the server took the order of a huge group that had just walked in AFTER we waived her down and begged to order. Food was mediocre and cold. The patio was empty except for us and the huge group who they sat so close to us our chairs were touching in the midst of social distancing and Covid. We had to beg for a check which took another 20 minutes after we finished. When we got the bill she had added a 20% gratuity on. There is no mention of it on the menu and we had 4 our our party. We specifically said we would pay the food bill not a authorize a tip and also wrote that on the credit card slip with our contact info. They ran it that way anyway. Very poor customer service, shady business practices and disrespect for Covid guidelines. Will never return.