S May

Review of Acton Medical Assoc

Not really sure where to start. Incredibly rude nu...

Not really sure where to start. Incredibly rude nursing staff to the point of affecting patient care.
For years , extremely rude and cold even when calling patient to give uncomfortable news.

When I reported the experiences, I was told by Director of Nursing and Human Resources that " The Nurses never said that "
In other words, implying I was being dishonest.

Calls are not recorded so it's your word against their word and the Director of Nurses will back up the staff right or wrong.

You will be brushed off phone and all will be brushed under rug.

Patient care at its worst with no compassion.