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Patrcik S

3 years ago

I recently found myself in some very unfamiliar te...

I recently found myself in some very unfamiliar territory with the filing of a dental insurance claim. I anticipated an abundant amount of paper shuffle and/or red tape etc... especially being currently deployed here in Afghanistan. This was immediately put to rest by a member of my HR team at C2. She assured me that she would do everything possible in assisting me with streamlining the process. I was from there on extremely impressed with her manner of courtesy and professionalism. As per our initial conversation she immediately sent me an email containing the claim form. It was a bit "Greek" to me so I called her back with questions regarding the proper filling out of this form. Once again, her patience, politeness and professionalism had no boundaries. Next thing I know in less than an hour I was returning an email containing the completed form as well as additional paper work, talk about making it easy! I hope that I never have to file another dental claim in my lifetime (like most I truly dislike dental work) but if so I hope that it would involve someone as pleasurable as she.

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