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Review of Choate usa

We had a pool put in the back and "Our Country Hom...

We had a pool put in the back and "Our Country Homes" had Choate USA give them a price quote for our backyard for it to be completed after the pool's completion. Our Country Homes then gave us a credit for that amount. They let us know that they would be giving us the discounted quote for our builder but that they would honor this quote when they came back to finish the job after closing when the pool was done. (The quote ended up being $3,000 to $4,000 less than four landscape companies we've contacted) When our pool was complete and we contacted Choate to complete the project, they informed us that they were "too busy" to finish our job. Not only is this completely a lack of integrity and an exact example of bad business, but the job that Choate USA completed on the front of our yard was sloppy to say the least. We have pictures of trash and empty water bottles that were left under the sod. One random hole was deliberately filled with water bottle trash and then covered with a rock before sod was placed on top. Some patches of the sod were 80% weeds that we literally had to cut out. The grass looked as though it had never been rolled. Random people who came by our house actually asked us if they were going to roll our grass. We paid extra for a Magnolia tree in which the roots were not even buried. The front yard was zoned with 8 zones, leaving only 5 zones for a backyard on a half acre lot which is five times bigger than the front yard. When we attempted to contact the company to come back out just for the front yard repairs, we were given the run around, not called back, and finally told it would be 3 to 4 weeks. We are NOT the type of people who leave bad reviews or complaints ever but I honestly do not know if I have ever dealt with a company and been treated so poorly. We would never want someone to have an experience like we've had!