I am a customer of Birla Sunlife Financial Service...

I am a customer of Birla Sunlife Financial Services and I have found their services to be average. The website of the company, birlasunlifeonline.com, is user-friendly and easy to navigate. However, I feel that the customer support could be improved. The representatives are not always responsive to queries and it takes a long time to get a resolution. Overall, my experience with the company has been average.