L

We have enjoyed many different items on their grea...

We have enjoyed many different items on their great menu for a long while now, however one of our favorites is / was the freshest, high quality sushi, we usually get a boat for 3 as we did this day. Not only did it seem smaller, like for two people, we were all in agreement that some of the fish was room temperature but worse, tasted "off "! We asked our waitress to replace some of the sashimi and requested extra ginger...very small amount came on our boat. She did return eventually with a small amount of 'extra' ginger and a few pieces of other sashimi, but by then we all agreed that half of the fish was not up to standard. Admittedly we ate it, too embarrassed to ask to change again. It's worth noting that the presentation, which had always been impressive ,was lacking and almost sloppy. We joked to ourselves that we may have gotten others left overs. Acknowledging it wasn't her fault, we expressed our dismay in the end, adding we wouldn't return for sushi any longer. She did take longer than usual to bring us everything basically, (including one simple Draft beer and we were seated right next to the bar!), but that was not the main disappointment. So she had a manager (Jason) come to speak with us regarding our experience. He was apologetic and said that he would take care of us if we return, which was nice, but he could have / should have comped us in my opinion. I have been bringing many friends and family since their opening and we are usually bragging how great the food is, and I will return to see if Jason will honor his word, but if not, that will be our last time for sure.
I may sound overly critical, but neither of us three rarely, if ever, complain over minor things in all our daily lives and travels but this had to be shared. We eat sushi at least once a week and have a wonderful place closer to us but we enjoyed the ambiance on the beach. Everyone has bad days from time to time, so hopefully that was the case the other day. I would love to post a five star rating next time.
Linda from Hollywood

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