Charlene A Bugg

Review of Total Rehab Orthotics and Pros...

Well, for one thing, not today but before, they tr...

Well, for one thing, not today but before, they tried to talk me into asking my doctor for a perscription for 2 pairs of shoes every six months instead of 1 pair. I didn't need two every time, just one time. They like that money!

And today for at least the 3rd time I've went there, they still have my old address wrong. They say I never gave it to them but I know I did and this being at least the 3rd or more times. They blame it on the mail or me not giving it to them. All I can say is, if they want customers, they should just say I'm sorry and stop shifting the blame to make themselves look worse. But I can assure you, I won't go there again and I'll tell Tri West not to send me there again. They have bad bed side manners.

Finally, they don't carry extra pairs of shoes, so you have to order them and if they don't fit, you have to wait for another pair to come in and they are just down rude about having to send them back, which is no fault of the customers, just theirs for not carrying enough in the first place.