It wasted me too much time!!!!

It wasted me too much time!!!!
Two of my friends introduce the Palmer Group to me. I trust my friends. then, I contacted the Palmer. The agent in Palmer group treated me very nice in the first week. Started with the second week, I tried to call her, and she always say she will send my Resume to work position. And when I asked her about work position, she always response me as same as last time. She always said she will help me to send my Resume there, and then, she always told me the position was full. She told me there was work position started at March, and she said send my Resume to department. But I called her 2-3 days ago, she answered me that she will send my Resume again.(something like that). It took me long time, also made me feel very upset. I tried to said I wanna change another agent in Palmer, but it's not allowed. I felt they are not very responsibility to person. I am disappointed with that bad experience!