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Michael Calabrese

4 years ago

Extremely pleasant and beautiful hotel

Extremely pleasant and beautiful hotel

This place is in all honesty great. The hotel room was great with a king bed, small couch balcony and master bath with tub. The hotel has a great swimming pool, bar, restaurant, water park and more. It was the off season, and still they had dj at night, everything open, pool was 24 hours, which was nice, we went to culebra island to visit flamenco beach and came back and relaxed all night at the pool. The food was good, but most restaurant besides pool restaurant had to be by reservation, the cafe had food but the night I went in they where close to closing, instead of them telling us this, they still took the order and rushed the burger and gave it to go, it was not fully cooked. Besides that the stay was pleasant, there's a fire pit the turns on at night . Sweet for when you get out of the pool, pool games, basketball court, Hugh chess board, you name it. the other reason for it having 1 star less is for the hidden fees. The hotel room was suposed to be 189 plus tax. Which would have been around 212 per night, but there is a resort fee of 28 dollars, a night plus 15 dollars parking a night and everything had to be charged to the hotel room. It ended up being for 2 night 580 total. The hotel charges on hold 100 dollars a night for a deposit on top of the charges. So we had 780 dollars put of the account and then they returned 160 because they took parking out after. It is expensive to stay here but it's nice.

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