I waited 15 minutes for my order during non-peak t...

I waited 15 minutes for my order during non-peak times meaning there were only two cars in the Drive-Thru and I was served immediately as I walked up. After seeing everybody else that receive their orders to place their orders after me I went up and asked about my order apparently they lost my order and I was standing there waiting for nothing

Upon the realization that they misplaced my order immediately remade it which took another 5 to 10 minutes because I asked for no sauce.

I was not offered an apology nor a discount I should have just taken a refund and left with no food.

It was not the cashiers fault that my order was lost but the order was lost on the back end.