K

Ken Gilreath

4 years ago

The doctors and staff are great to work with. A fe...

The doctors and staff are great to work with. A few years ago they truly extended our poodles life for a couple years. We waited a while and now take our Yorkie there then we had a day old calf get a leg broke. They even nursed it back to health. Having said all that I am very disappointed in there grooming service as of today. Our Yorkie was dropped off early this morning for grooming. My wife called to check on Gidget (about 4 o'clock to find she had not been started on. Gidget is our baby and it breaks my heart to think she sat in a cage all day and still was not done. On top of that we were charged the whole amount and told we. Ould bring her back on Monday. Excuse was the groomer had booked to many pets. In my book this is inexcusable.

We probably will give them one more shot but do expect an apology and better service in the future. Really depends on how they handle my complaint on Monday.

Comments:

No comments