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Ahmed Al-Taie

3 years ago

This is Ahmed Al-Taie, I am one of the good custom...

This is Ahmed Al-Taie, I am one of the good customer for your hotel unfortunately I had to check out today from the hotel Room 1704 and I am now living in another hotel near,

I have many reasons I will list them

- The Internet service was very bad in the hotel which did not allow me to finish my work and I had to go every day out for coffee shop to get good Internet so I can do my work

- The room service always Cleaning the room but they do not provide any assets inside the room for example slippers shampoo soap body lotion so I had to go to buy from outside

- In the reception you have employee named MARY, Day before my check out I was coming on the night time with my friend MARY make me a problem while I m trying to get into the hotel and she talk to me and very aggressive and not acceptable way, This is the main reason make me a check out from the hotel because she disrespect me and disrespect my friend, I am staying in this hotel and I am paying for my room, I do not think it is good that she do me a favor

Note: All the other employee in the reception are respectful and i do live them especially Ahmed (He is the best), By the way I did the registering for my friend and the reception, And I know the rules

In all cases for the good of your hotel reputation I will post this on booking and Google as well and you need to take the needed action internally to fix it that will make me able to reconsider staying in this hotel in the future

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