Bianca Apollon

Review of GO Airport Shuttle & Executive...

Not for me! I requested a car at 9:30 pm and did n...

Not for me! I requested a car at 9:30 pm and did not get one until 10:32. Why, because the drivers (mostly the Indian ones) were being prejudice. Many white people and white Hispanics who came 20-30 minutes after me and were able to get a car quicker than I was able to.(I do not live in a bad neighborhood, but my skin color might have lead them to think so) Every time the young men would insist that I had been waiting there longer than the other people, the drivers would look at me and say that they would prefer to take other people and leave me for specific drivers. Interestingly enough the driver that I finally got was a Black man. He went around the airport and picked up a woman (Chinese, which is fine since it was a shared ride). The lady was heading from the Fort Lauderdale airport to the Miami airport. The driver seemed as if he had intentions on taking her first instead of taking me home first; which was weird because my house was closer than the Miami airport (15 minutes from the Fort Lauderdale airport). All of a sudden my mom called worried (because I should have been home already) and started ranting to her in creole about the prejudice of the drivers and the lack of communication with me with the service men who took my information. As am ranting the driver switch lanes and instead of heading to the Miami airport takes me home. My mother was at the door waiting for me and thank the driver who surprisingly responded back to my mother in creole. I then realized that the only reason the driver took me home before taking the lady to the airport was because he understood what I was saying while I was on the phone with my mother and could sense I was very frustrated at that point with the Company. And car 4651 was the worst he stared at me for 25 minutes not wanting to take me then finally took this white guy who was also going into Miami (throws up hands in frustration at this point). Long story short, I will not be using this company again, especially since I felt the company's drivers were promoting racist and prejudice actions towards riders such as myself. Others may have better luck than me with this service, but I am finished and will not be recommending their services to anyone. I would rather get a ride that wholeheartedly just wants to get me home and get a good tip ( Uber or a taxi it is!). I put my experience on Facebook too and have gotten replies of similar situations, but their site does not mention any unsatisfied customers!