Chavely Avalo Review of Piccolo Paradiso
We made reservations for 05/22 at 9:15pm. When we ...
We made reservations for 05/22 at 9:15pm. When we arrived the hostess did not great us as they usually do. She asked if we had reservations and we answered with name and number of guest (Terrell +3). She asked us a second time appearing skeptical about us actually having reservations.. We were finally seated. Our server greeted us and brought us water 25 minutes after being seated. He then got distracted with customers he appeared to know personally based of how he greeted them. 30 min later we had to ask our server if there was any bread for the table . At the same time the table next to us (Seemingly Friends) had been served drinks, bread, and their entree. When our server finally brought our bread, we quickly placed our order. Our food arrived at 10:30pm and it was lukewarm/cold as if it had been sitting for a while. The plates weren t hot at all and I then asked the gentlemen who dropped of our plate to call the supervisor/manager over. When the supervisor/manager arrived he did not greed us or asked us how could he assist us instead he just stood there. We attempted to explain how horrible the service had been since we arrived but all he heard us say was our food was cold and took back our plates.
Our plates were returned after being taken for 10 minutes the food was the same but the plate was hot. At this point we were doing our best to make the best out of our horrible experience. No one checked back on us, not the supervisor, not our waiter. I could understand if it was a busy night but it was not! We saw our waiter at the end when he handed us the check. My friends and I are extremely disappointed with this Resturant s lack of service. The least we would have expected from the manager or whomever to come back to our table and check-in but NOPE! It seemed like everyone avoided us the rest of the night. There were no apologies or an adjustment on our check! NOTHING! Save your money and go somewhere else with better service

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