L

Lilian Cummins

4 years ago

We had dinner in the Cliff House last night and we...

We had dinner in the Cliff House last night and were extremely disappointed. We had a voucher for Euro 100 and we spent over 120.
I had smoked salmon for first course and it had too much black/brown bits on it. My husband ordered steak and I had hake. He got a little bowl of french fries and I had something under my fish which did not amount to a teaspoonful of whatever it was. Vegetables do not seem to be on their radar. We had to ask for some more french fries and they arrived at a cost of Euro4.90. I have to say our waiter was unpleasant when we requested extra french fries. The final straw was that we were only offered the one menu for dinner. Two girls seated behind us were offered 'specials for the day'. We can only assume that we did not get offered any specials as we had a Euro 100 voucher. On paying we questioned about having to order extra french fries and was informed - well that's the way it is in the kitchen. I have requested my family NOT TO GIVE US A VOUCHER FOR THE CLIFF HOUSE HOTEL AGAIN as it is seen less valuable than credit card or cash. We will not be returning. The staff member who served us needs further education and there is no place for nastiness in any restaurant.

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