Fred Elms

Review of THE GROSVENOR HOTEL VICTORIA L...

The hotel in general is exceptional. Only a cou...

The hotel in general is exceptional. Only a couple of minor problems were experienced. On the one and only night we decided to use room service the person responsible was busy and decided not to answer the telephone. Our only other problem was when we went to have our "high tea" our booking was not on their list for that afternoon. It was only after we produced a confirmation email that we were allowed access. This tended to sour the experience.