I've had a mixed experience with Fox Steven. While...

I've had a mixed experience with Fox Steven. While their website buffalaw.com is user-friendly and the ordering process was smooth, the customer service could be improved. I had an issue with my order and it took a while to get a resolution. However, once the issue was escalated, it was resolved to my satisfaction. The product itself was of good quality. Overall, an average experience with room for improvement.