I recently availed the services of a company for a...

I recently availed the services of a company for a project and while it was satisfactory overall, there were a few areas where I felt the company could improve. The website layout and user experience were decent, but it lacked some key features that would have made it more convenient to use. The customer service was responsive, but I sometimes felt that they could have been more proactive in addressing my concerns. Nonetheless, I appreciate the effort put in by the company.