shrode65

Review of Lake Norman Chrysler Jeep Dodg...

I usually have a good experience at the service de...

I usually have a good experience at the service department. Not today!!! It took 7 hours to tell me that i needed a new battery. I went the next day to pick up the vehcle and the paperwork was not ready. This is the NEXT day!! The very rude cashier said it was not her job to find the service person and I needed to wait until she came by. OMG!! Finally she showed up but not with the paperwork. We are now going on 45 minutes. I paid my bill and NO KEYS!! The lovely rude cashier said she doesn't go get keys. My keys were in the vehicle in the parking lot, but no one knew that.
I recommend you go somewhere else for service!!!!!